North Hanover Township
Burlington County, NJ

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Emergency Preparedness

When to Call 911


In an emergency, call 911 or your local emergency number immediately from any wired or wireless phone.

An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:

  • A fire
  • A crime, especially if in progress
  • A car crash, especially if someone is injured
  • A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

Important: If you’re not sure whether the situation is a true emergency, officials recommend calling 911 and letting the call-taker determine whether you need emergency help.

When you call 911, be prepared to answer the call-taker’s questions, which may include:

  • The location of the emergency, including the street address
  • The phone number you are calling from
  • The nature of the emergency
  • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

Remember, the call-taker’s questions are important to get the right kind of help to you quickly.

Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.

Finally, do not hang up until the call-taker instructs you to.

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up—that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.


Emergency/Disaster Preparedness  

            After recent disaster events, such as Hurricane Sandy and Hurricane Irene many we left without electricity for several days, being a semi-rural community much of North Hanover’s population was unable to access water, or cook.  Additionally, many roads were blocked by trees and downed electrical wires.  Much of the township did not receive electrical power for more than a week. 

FEMA recommends that each household have a minimum 3 days supply of clean drinking water, food, medications, clothes, and hygiene supplies.  As these recent events have reinforced and our location, Jacobstown Volunteer Fire Company recommends 7 days or 1 week worth of supplies.   

            In times of these events, Jacobstown Volunteer Fire Company has an emergency generator that provides electrical power for the building and operates the building utilities.  If electrical power is needed for devices, check in at the firehouse, power supplies have been provided in the past for the citizens of North Hanover Township. 

            If a member of your household has special medical needs in these situations contact the Fire Company, and notify the members if additional services need to be provided by the Fire Company.  Below is a list of items that the Jacobstown Volunteer Fire Company recommends each household has in case of a disaster. 

7 Days Supply 

-          1 Gallon of water per person per day
-          Food for each person (consider allergies and baby food)
-          Water for pets
-          Food for pets
-          Medications (refill before empty)
-          Battery powered radio
-          First Aid Kit 

For more information on emergency preparedness visit 


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